POLICY

PRIVACY AND DATA PROTECTION POLICY

This booking system is managed by Mirai España S.L., which guarantees the protection and confidentiality of personal data of all kinds, provided by the users, in accordance with the provisions of the General Rules of Data Protection (GRDP).

All data provided by users to Mirai España S.L. or to its staff will be included in an automated personal data file created and maintained under the responsibility of Mirai España S.L., and is essential to provide the services requested by the users.

The data provided will be processed under the terms established in the General Rules Data Protection and, in this respect, Mirai España S.L. has implemented the levels of protection required by law and installed all available technical measures to prevent their loss, misuse, alteration and unauthorised access by third parties. However, the user must be aware that Internet security measures are not invulnerable. If it is considered appropriate to transfer the user’s personal data to other entities, the user will be informed of the transferred data, the purpose of the file and the name and address of the receiver of this data in order to grant unequivocal consent in this respect.

In accordance with the provisions of the GRDP, the user may exercise his rights of access, rectification, cancellation/deletion, opposition, limitation and transfer. For this, he must contact Mirai España S.L. at C/Fuencarral, 6, 4º, 28004 Madrid or via email at protecciondatos@mirai.com

In order to guarantee compliance with the personal data protection regulation, Mirai España S.L. has received consulting and advisory services from www.clickdatos.es

COOKIES POLICY

On this booking system we use cookies to facilitate the relation between visitors and our content and to elaborate statistics on the views we receive.

In accordance with Directive 2009/136/CE, developed in our system by Section II of Article 22 of the Law on Information Society Services, following the guidelines of the Spanish Data Protection Agency, we hereby notify you in detail of the use made on our website.

Cookies are small files which are stored on the browser used by each visitor of our website so that the server can record the user’s visit for the future for when he once again accesses our contents. This information does not reveal his identity or any personal data, nor does it access the contents stored on his device, but it does allow our system to identify him as a specific user who already visited the website, viewed specific pages, etc., as well as storing his personal preferences and technical information, such as visits made or specific pages visited.

The purpose of cookies is to facilitate the user with a quicker access to the selected services.

If you do not wish to store cookies on your browser or prefer to receive information every time a cookie requests to be stored, you can configure your browser’s options for this purpose. Most browsers allow cookie management in three different ways:

  • Cookies are always rejected;
  • The browser asks the user if he wishes to store every cookie;
  • Cookies are always accepted;
    Your browser may also include the option of selecting in detail the cookies you wish to store in your computer. More specifically, the user can usually accept one of the following options:
  • Reject cookies from specific domains;
  • Reject third-party cookies
  • Accept non-persistent cookies (they are deleted when the browser is closed);
  • Allow the server to create cookies for a different domain.

In order to allow, see, block or delete the cookies stored on your device, you can do so via your browser’s settings.

You can find information on how to configure the most popular browsers by following the instructions below:

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can contact Microsoft Support or the Help menu on the browser.
  • Firefox: Tools -> Options -> Privacy -> History -> Personalised Settings. For more information, you can contact Mozilla Support or the Help menu on the browser.
  • Chrome: Settings -> Advanced -> Privacy -> Content settings. For more information, you can contact Google Support or the Help menu on the browser.
  • Safari: Preferences -> Security. For more information, you can contact Apple Support or the Help menu on the browser.

In regards to third-party cookies, in other words, those which are external to our website, we cannot be responsible for the content and veracity of the privacy policies included in them, which is why the information that we provide is always in regards to the source.

Below, we inform you in detail of the cookies and pixels which may be installed in your device from our website. Depending on your browsing, only some or all of them will be installed.



OWN COOKIES

Domain Cookie Duration Purpose Type
own cookie utm_source, utm_medium, utm_campaign, utm_content, utm_params Persistent Cookies set for tracking the origin of the visitor that makes a reservation from the web Analysis cookie
own cookie BOOKINGVALUES, BOOKING_VALUE, CART_ROOMS_COOKIE_v2, CART_EXTRAS_COOKIE_v2, CART_COOKIE Persistent Depending on the version of the reservation engine, these cookies are necessary for the proper operation of it Strictly required
own cookie mi_cookies_ok Persistent Set to show the Cookies Policy Strictly required
own cookie qtrans_front_language Persistent Set to manage the visitor language Strictly required
own cookie __cfduid Persistent Cookie associated with sites that use CloudFlare, used to accelerate page load times Strictly required
own cookie hjIncludedInSample Session This cookie is associated with the functionality and web analytics services of HotJar, a company based in Malta. Uniquely identifies a visitor during a single session of the browser and indicates that it is included in a hearing sample. Analysis cookie
own cookie TawkConnectionTime Session Cookie associated with Twak.com for management and support through chat Strictly required
own cookie ft-user-id, ft-client-id 5 years Cookie associated with Flip.to for user identification Strictly required
own cookie triptease-identity-data Session Cookie associated with Triptease.com for user identification Strictly required


THIRD-PARTY COOKIES

Domain Cookie identification Duration Description Type More Information
hotjar.com _hjIncludedInSample Persistente This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Analysis cookie https://www.hotjar.com/legal/policies/cookie-information
hotjar.com __hs*, hubspotutk, hsPagesViewedThisSession, hsfirstvisit Persistent Cookies set by HubSpot to keep track of visitors on hotjar.com Analysis cookie https://knowledge.hubspot.com/articles/kcs_article/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
hotjar.com mp_* Persistent Cookies set by Mixpanel to run track usage on hotjar.com. Analysis cookie https://www.hotjar.com/legal/policies/cookie-information
google.com/analytics/ _ga Persistent Used to distinguish users. Analysis cookie https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ _gid Persistent Used to distinguish users. Analysis cookie https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ _gat, _dc_gtm_<property-id> Persistent Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. Analysis cookie https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ _gac_<property-id> Persistent Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out Behavioral advertising https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ __utma Persistent Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Functionality https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ __utmb Persistent Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Analysis cookie https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ __utmc Persistent Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Functionality https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ __utmt Persistent Used to throttle request rate. Analysis cookie https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ __utmz Persistent Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Analysis cookie https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage
google.com/analytics/ AWSALB
Set by the use of an Amazon ELB Application Load Balancer

veinteractive.com __ssid
Used by VeInteractive (VE.com) for targeting advertising

thehotelsnetwork.com Phpsessid
Cookie set by thehotelsnetwork.com for the management and optimization of visits to this web

triptease.com route, triptease-session-id, triptease-user-id, triptease-identity-data Persistent Cookie is established by the CloudFlare service to identify trusted website traffic. It does not correspond to any user ID on the web application nor does it store identifying personal data.

Cloudflare.com _cfduid Persistent Triptease uses cookies to track users on our website and associate all events with a single browser session Strictly required
.addthis.com Bt2, Di2, Dt, Loc, Uid, Um, Uvc, vc Persistent Used to share information of the website on social media. You can obtain more information on the cookies that it uses and how to disable them at http://www.addthis.com/privacy Behavioral advertising http://www.addthis.com/privacy
Twitter.com "guest_id, cdn.syndication.twimg.com, _utmz remember_checked_on, remember_checked _utma, Guest_id, Securessession _utmz, Twll, authtoken" Persistent The cookies are used by Twitter in the handling of Twitter content visualisation on this site, such as the Tweet, Follow and Mention buttons. Behavioral advertising Find out more about Twitter’s directive on privacy here:https://twitter.com/privacy
Doubleclick.net ID
Personalised advertising cookie DoubleClick uses cookies to improve advertising. They are usually used to orientate advertising towards the content that is relevant to a user, improve the campaign’s performance reports and avoid showing adverts that the user has already seen. Behavioral advertising
Google.es khcookie, NID, PREF, testcookie Persistent These Google cookies are usually written in the explorer when Google Maps, Street View and YouTube videos are loaded. Behavioral advertising https://support.google.com/accounts/answer/32050?hl=es
Youtube.com SAPSID, YSC, SSID, APISID, Logininfo, PREF, Demographics, SID Persistent Enable the function of sharing the YouTube videos included on our website. Manage the user preferences and facilitate the presentation of YouTube-related content. Contain a unique identifier to enable control of YouTube-video views. Behavioral advertising
Facebook.com lu Persistent Management of personalized advertising when the user logs into the social network Behavioral advertising
Linkedin.com _qca Persistent Share content in the social network and verify if the user has an active account on Linkedin or has accepted its terms and conditions. Behavioral advertising http://www.linkedin.com/static?key=privacy_policy
Pinterest.com _pinterestsess Persistent Share content through the social network Behavioral advertising

Tapad.com TAPAD_TS Persistent his domain is owned by Tapad Inc., a US-based company that provides technology to improve segmentation capabilities. Behavioral advertising

.walkinto.in _gat_AUTHOR_ANALYTICS Persistent Web traffic analysis cookies Analysis cookie

.agkn.com ab Persistent It provides a data management platform that allows the functionality of real-time segmentation and consumer profiles. Behavioral advertising

bluekai.com Bku Persistent Ad management and segmented advertising Behavioral advertising

flip.to ft-user-id, ft-client-id 5 years


flip.to ai_user 1 year


.gstatic.com NID 2 years


.gstatic.com NID 2 years


.gstatic.com CONSENT 20 years


.sojern.com gid 2 years

https://www.sojern.com/privacy/product-privacy-policy/
.sojern.com apnid 3 months

https://www.sojern.com/privacy/product-privacy-policy/
.sojern.com cid 2 years

https://www.sojern.com/privacy/product-privacy-policy/
.sojern.com dc-adv 2 years

https://www.sojern.com/privacy/product-privacy-policy/
.tawk.to __cfduid 1 year




PIXELS


Pixel Brand or product Purpose Url
SUPERMETRICS
Register user activity on the websites of our clients. https://supermetrics.com/
SOJERN

https://www.sojern.com/
FLOODLIGHT Y MARIN TAGS
http://www.projectfloodlight.org/floodlight/ http://www.marinsoftware.com/
TRIPTEASE

https://www.triptease.com/
SKYSCANNER

https://www.skyscanner.net/
TRIPADVISOR

https://www.tripadvisor.com/
VE INTERACTIVE

https://www.ve.com/
FACEBOOK ADS

https://www.facebook.com/business/products/ads
MYHOTELSHOP

https://www.myhotelshop.com/
THEHOTELSNETWORK

https://www.thehotelsnetwork.com/es
123COMPAREME

https://123compare.me/en/
HOTELCHAMP

https://www.hotelchamp.com/
BOOKLYNG/SMARTPARITY

http://www.booklyng.com/
PIWIK/MATOMO

https://matomo.org/
AXA SEGURO CANCELACIONES
https://www.axa-assistance-segurodeviaje.es/segurocancelacion/
AFFILIRED

https://www.affilired.com/
HOTEL PRICE

http://www.hotelprice.com/
HOTELLINKING

https://www.hotellinksolutions.com/
CRITEO

https://www.criteo.com/
HOTJAR

https://www.hotjar.com/
ROCKETFUEL

https://rocketfuel.com/programmatic-marketing-platform/
Minube

https://www.minube.net/
Mautic

https://www.mautic.org/
Notify


Comision Junction

http://www.cj.com/
Sleeknote

https://sleeknote.com/
Weborama

https://weborama.com/
Zappier

https://zapier.com/
SmartFocus

https://www.smartfocus.com/es
Booking

https://www.booking.com/
Riveted


ConversionLink

http://conversionlink.com/
Emexs

http://emexs.es/
Adinton

https://www.adinton.com/
Barillance

https://www.barilliance.com/es/
Artyco

http://artyco.com/
HotelDirectbooster

https://hdb-solutions.com/
zendesk

https://www.zendesk.com/
Google Analytics

https://analytics.google.com/
Google Tag Manager

https://www.google.com/analytics/tag-manager/
Kayak